Since 2018 I’m service agent for Perreaux in Europe. If you have a service request for Perreaux equipment you can send me an email at firstname.lastname@example.org
Important, don’t send me equipment without advance notice and permission!
To serve you as best as possible please state the following details in your email:
- Typenumber of the device,
- Serialnumber of the device,
- Problemdescription and/or other questions.
Furthermore any other detail which might by usefull such as other equipment connected, recent changes in the setup and so on.
Within a few days, I try within a day, after receiving your email I will contact you how to proceed.
First I always try to solve your problem remotely and this often is successful. if not, the device must be send to me.
I often get requests for spareparts or schematics. Unfortunately I can’t help you with that. Therefore you need to contact Perreaux New Zealand: